Malaysia Airlines and Amadeus sign long-term globalNew contract gives global travel agency network access to same fares and content of Malaysia Airlines as all other distribution channels.
New Delhi, India, 27 December 2012: Amadeus, a leading transaction processor and provider of advanced technology solutions for the global travel and tourism industry,has signed a new content agreement with Malaysia Airlines, the national flag carrier of Malaysia, which allows all worldwide Amadeus travel agentsaccess to the carrier's fares, inventory and schedules.
The new contract also contemplates the deployment of Amadeus' sophisticated Distribution functionality to facilitate Malaysia Airlines' yield management processes throughout the Amadeus network. It additionally ensures that content from Malaysia Airlines is available in the Amadeus system. This arrangement takes effect for a period of five years.
Duncan Bureau, Senior Vice President, Global Sales, Malaysia Airlines said, "We are extremely proud to partner Amadeus, the world's leading travel technology company, which provides us with true global distribution and makes our seat inventory available to an extensive network of travel consultants worldwide."
David Brett, President of Amadeus Asia Pacific added that more airlines in the region are opting for Amadeus to ensure they reach as many customer touchpoints as possible.
"This announcement with Malaysia Airlines reinforces Amadeus' position as the leading provider of travel distribution solutions for airlines in the Asia Pacific region, and highlights our commitment to delivering accurate and up-to-date content into the hands of our travel agency customers,"said Brett. Also commenting on the partnership, Rakesh Bansal, CEO, Amadeus India, said "We are delighted to partner with Malaysian Airlines. This is a critical step which recognises the stability and efficiency that long term full content agreements bring to airlines and travel agents alike. Amadeus travel agents will benefit by the seamless access to airline's fares, inventory and schedules.
Amadeus is a leading transaction processor and provider of advanced technology solutions for the global travel and tourism industry.
Customer groups include travel providers (e.g. airlines, hotels, rail, ferries, etc.), travel sellers (travel agencies and websites), and travel buyers (corporations and individual travellers).
The group operates a transaction-based business model and processed more than 947 million billable travel transactions in 2011.
Amadeus has central sites in Madrid (corporate headquarters), Nice (development) and Erding (operations – data processing centre) and regional offices in Miami, Buenos Aires, Bangkok and Dubai. At a market level, Amadeus maintains customer operations through 73 local Amadeus Commercial Organisations covering 195 countries.
Amadeus is listed on the Madrid, Barcelona, Bilbao and Valencia stock exchanges and trades under the symbol "AMS.MC". It is a component of the IBEX 35, STOXX Europe 600 Index, and the Dow Jones Sustainability Index (DJSI).
For the year ended December 31, 2011 the company reported like-for-like revenues of €2,712 million and EBITDA of €1,039 million. The Amadeus group employs around 10,000 people worldwide, with 123 nationalities represented at the central offices.
Amadeus India Private Limited was established in 1994 and is ISO 9001:2008 certified. Amadeus India's head office is located in New Delhi, with a wide network of 40 branch offices providing support to travel agents across the Indian sub-continent. Amadeus India offers agents access to more than 95% of scheduled airline seats as well as hotel rooms, insurance packages, car hire and other travel services worldwide. Amadeus' distribution system is preferred by travel agents in 217 cities across India as well as in Bangladesh, Nepal and Colombo with over 42,000 terminal installations in more than 13,000 travel agencies.
To visit the Amadeus Investor Relations centre please go to: www.investors.amadeus.com
To visit the Amadeus Investor Relations centre please www.investors.amadeus.com
About Malaysian Airlines
Malaysian Airlines has a strong presence in Malaysia, Southeast Asia, North Asia, China, South Asia, and on the Kangaroo Route between Europe and Australasia. It also operates transpacific flights between Kuala Lumpur and Los Angeles via Tokyo. Today, Malaysia Airlines flies around 37,000 passengers daily to some 80 destinations worldwide.
It has embarked on a fleet renewal programme with a firm order of 45 B737-800 and 15 Airbus A330-300 aircraft with delivery of the new B737-800 and the A330-300 continuing throughout 2012 and 2013. In addition four of the six A380 it ordered have joined the fleet this year (2012) and the remaining two will be received by first quarter next year.
The national flag carrier of Malaysia has received more than 100 awards in the last 10 years for superior service and flight safety from international bodies such as the UK based independent research consultancy firm, Skytrax.
Malaysia Airlines marked the entry of the first A380 into its fleet this year by having its 5-Star Airline status renewed by Skytrax. The introduction of its latest 5-Star product standards on the A380 marks the beginning of a thorough process to the momentum of 5-Star quality service delivery across all customer-facing areas of the airline.
At its home base in KL International Airport, Malaysia Airlines' First and Business class hospitality facilities in its flagship Satellite Golden Lounge have been totally refitted to deliver a true 5-Star Lounge experience with many new and exciting amenities and services offered to customers.
Cabin staff service has long been a strong point for Malaysia Airlines, this underlined by its success in being named the World's Best Cabin Staff at the 2012 World Airline Awards by Skytrax. This award has become somewhat familiar to Malaysia Airlines over the last decade, having been a winner seven times since 2001.
By 1 February 2013, it will be a member of oneworld alliance and will start offering oneworld's full range of services and benefits. Its Frequent Flyer members of Enrich will be able to earn miles also by traveling on oneworld carriers and enjoy greater redemption options on both Malaysia Airlines as well as on oneworld member carriers.
To visit the Amadeus Investor Relations centre please www.malaysiaairlines.com
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