JetLite chooses Amadeus Ticket Changer for unparalleled ticket flexibilityAmadeus is the first global distribution provider to introduce this technology in India
New Delhi, November 15, 2011 - Amadeus, a leading travel technology partner and transaction processor for the global travel and tourism industry, announced that JetLite, a wholly owned subsidiary of Jet Airways India Ltd, will implement the Amadeus Ticket Changer solution, allowing travel agencies in India to change and modify flight bookings in just seconds. In a first for India, Amadeus Ticket Changer is designed to automatically manage the necessary calculations to reissue a ticket, and to store the results in the correct ticketing formats.
Amadeus Ticket Changer allows all kinds of itinerary changes, including date, flight and routing, and processes a vast range of tickets, giving the end-consumer unprecedented control over their itineraries. Tickets for several different passengers can all be changed at the same time in one transaction and with the multi re-issue function an unlimited number of successive changes can be made to the ticket before departure.
Commenting on the agreement, Sudheer Raghvan, Chief Commercial Officer, Jet Airways said, "JetLite is delighted to partner with Amadeus, due to the numerous accruing benefits both on the front and back-end ticketing functions. While our guests may now more easily control and modify their itineraries at their convenience, Amadeus Ticket Changer will also help provide us with streamlined process to handle various policies and simplify the entire booking process."
Rakesh Bansal, Chief Executive Officer, Amadeus India added, "In today's environment of last minute alterations, having the flexibility to change flights is vital to both business and leisure travellers. For one in five customers, being able to easily change or cancel a ticket is the most important factor when deciding where to purchase their travel. Historically, changing a ticket was done manually, a time intensive process. However, with Amadeus Ticket Changer, changes can be made with one computer entry, computing the fare and tax differentials, the penalties and any residual values."
Additionally, with this new solution, travel agents can reduce the risk of any calculation errors. Amadeus Ticket Changer incorporates numerous airline policies into one easy to use solution and can also enable the reissuance of tickets, reporting and results in the reduction of debit memos.
Key customer benefits:
• With Amadeus Ticket Changer travel agents can service customers' change requests, in a matter of seconds – giving them the right fare and price.
• Saves up to 25 minutes per re-issued ticket.
• Offers unique integration benefits with Amadeus Ticketing Solutions to improve productivity
Amadeus is a leading transaction processor and provider of advanced technology solutions for the global travel and tourism industry.Customer groups include travel providers (e.g airlines, hotels, rail, ferries, etc.), travel sellers (travel agencies and websites), and travel buyers (corporations and individual travellers). The group operates a transaction-based business model and processed 850 million billable travel transactions in 2010.
Amadeus has central sites in Madrid (corporate headquarters), Nice (development) and Erding (Operations – data processing centre) and regional offices in Miami, Buenos Aires, Bangkok and Dubai. At a market level, Amadeus maintains customer operations through 73 local Amadeus Commercial Organisations covering 195 countries.Amadeus is listed on the Madrid, Barcelona, Bilbao and Valencia stock exchanges and trades under the symbol "AMS.MC". For the year ended 31 December 2010, the company reported revenues of EUR 2,683 million and EBITDA of EUR 1,015 million. The Amadeus group employs around 10,000 employees worldwide, with 123 nationalities represented at the central offices.
To find out more about Amadeus please visit: www.amadeus.co.in
To visit the Amadeus Investor Relations centre please go to: www.investors.amadeus.com
About Jet Airways
Jet Airways currently operates a fleet of 98 aircraft, which includes 10 Boeing 777-300 ER aircraft, 12 Airbus A330-200 aircraft, 56 next generation Boeing 737-700/800/900 aircraft and 20 modern ATR 72-500 turboprop aircraft. With an average fleet age of 5.61 years, the airline has one of the youngest aircraft fleets in the world. Flights to 75 destinations span the length and breadth of India and beyond, including Abu Dhabi, Bahrain, Bangkok, Brussels, Colombo, Dammam, Dhaka, Doha, Dubai, Hong Kong, Jeddah, Johannesburg, Kathmandu, Kuala Lumpur, Kuwait, London(Heathrow), Milan, Muscat, New York (both JFK and Newark), Riyadh, Sharjah, Singapore and Toronto.
About Jet Airways Konnect
Jet Airways' Konnect service operates on key domestic routes, and is designed to meet the needs of the low-fare segment with value-for-money fares. Jet Airways Konnect links seven major metros - Mumbai, Delhi, Chennai, Bengaluru, Hyderabad, Ahmedabad and Kolkata – with several destinations across India, operating approximately 290 flights daily.
JetLite is a subsidiary of Jet Airways India Ltd. and was acquired by Jet Airways in April 2007. Positioned as an all-economy, no-frills airline, JetLite operates a fleet of 18 Boeing 737 series aircrafts. The airline flies to 27 domestic destinations and 1 international destination (Kathmandu), operating123flights a day, on average.
Jet Airways, Jet Airways Konnect and JetLite have a combined fleet strength of 116 aircraft and operate over 620 flights daily.
Amadeus India Private Limited was established in 1994 and is ISO 9001:2008 certified. Amadeus India's head office is located in New Delhi, with a wide network of 40 branch offices providing support to travel agents across the Indian sub-continent. Amadeus India offers agents access to more than 95% of scheduled airline seats as well as hotel rooms, insurance packages, car hire and other travel services worldwide. Amadeus' distribution system is preferred by travel agents in 217 cities across India as well as in Bangladesh, Nepal and Colombo with over 42,000 terminal installations in more than 13,000 travel agencies
Ms. Ritu Bararia
Tel: +91 11 30613300
Fax: +91 124 4610667
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