- Makes the booking search and sale process easier & more efficient for the Travel Consultants (TC).
- Helps the TMC access a solution which can help them provide a higher level of customer service.
Fostering Superior Customer Service
Integrated content
- Access to GDS/LCC/consolidator content
- A NDC certified product
- Single view of published, corporate & negotiated (Retail) fares
- Ability to send recommendations to passengers within a matter of a few clicks
- Travel Consultants can access air, hotel & insurance content
- Links to Birdres rail (for IRCTC content) & bus (Red Bus)
- Automatic queue to 3rd party providers for ‘Duty of Care’
- Key accounting & invoicing details captured in remarks for Mid/BOS applications
- Facilitate pre & post ticketing checks for Quality Compliance, Corporate Mandatory Information & customized File Finishing
- Real time data & reports to analyze business activities & consultant productivity
Integration with GDS
- Integrated with multiple GDS
- Amadeus PNR automatically created for both GDS & LCC content with TST creation (fare is stored) matter of a few clicks
FOS helps the travel consultant save time & effort
- There is no need to visit individual airline websites
- GDS & LCC fares and availability is displayed on a single screen
- Retail, corporate & published fares can be seen at a glance
- Fare rules appear with no need to change screens
FOS helps optimize time spent on customer service
- No need to use scripts to send recommendations /flight quotations
- FOS allows the travel consultant to have peace of mind as mandatory PNR elements are auto inserted in the GDS PNR
- Information flows to back office seamlessly through Amadeus A.I.R.