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Subscriber Service News

Subscriber Service News

March 2019
List of Passenger Search by Office (LPO)
Amadeus Queues – View/Planner

February 2019
Amadeus Queues
Hotel Cancellation Guidelines

January 2019
Amadeus Queues
EMD Guide

December 2018
Amadeus Reservation Guidelines
New IATA Mandate for from of Payment Authority

November 2018
Amadeus Security Guidelines
Guidelines to avoid ADMs

October 2018
Amadeus Fare Family
Amadeus Reservation Guidelines

September 2018
Ticketing Guidelines
EMD Services for Prepaid Baggage on Jet Airways

August 2018
Guidelines to avoid ADMs
E Ticket and EMD Display Entries

July 2018
Refund Guidelines
Ticketing Guidelines

June 2018
Introduction of baggage EMD for Air India
Ticketing Arrangement Automatic Cancellation (TKXL)

May 2018
Amadeus Reservation Guidelines
Guidelines for Handling Hotel Bookings on Amadeus

April 2018
Amadeus Application Access Security Bulletin
Amadeus Learning Universe

March 2018
Air Asia booking procedure
Amadeus Application Access Security Bulletin

February 2018
New pricing & ticketing checks on last ticketing date and time

January 2018
Electronic Miscellaneous Documents (EMD)
Introduction of Transaction fee by Jet Airways

December 2017
Guidelines for Handling Hotel Bookings on Amadeus
Best Pricer Integration for Air Asia

November 2017
Ticketing Guidelines
Amadeus Reservation Guidelines

October 2017
Query Sales Report Exchange Indicator
Refund Guidelines

September 2017
Ticketing Guidelines
Amadeus Reservation Guidelines

August 2017
E-Ticket and EMD Display Entiries
Eurostar in Amadeus Air-ticket Validation on Hahn Air

July 2017
Amadeus Ticket Changer Reissue and Refund GST Tax Calculation
Amadeus Service Hub

June 2017
New IATA SSR Format for Good and Service Tax (GST)
Amadeus Application Access Security Bulletin

May 2017
Air Passenger Duty Exemption in the United Kingdom
IATA Timatic

April 2017
New Pricing & Ticketing Checks on Last Ticketing Date & Time
Ticketing Guidelines

March 2017
FP element copied into EMD pricing record (TSM)
Amadeus Check My Trip Update

February 2017
Group PNR Retrieval
FCMI label replaced with FCPI on E-Ticket display

January 2017
Airasia India (15) booking procedure
EMD Error – Guide

December 2016
LPO – PNR Search by Office
Ticketing Guidelines

November 2016
Guidelines for Handling Hotel Bookings on Amadeus
We are pleased to announce implementation of Ancillary Services–Seat for AI-Air India Limited.
Enhancement – Remarks Element

October 2016
Hotel Useful Entries
Amadeus Hotels - Useful Entries

September 2016
Auxiliary Segment Update for EMD Issuance Guidelines for Handling Hotel Bookings on Amadeus

August 2016
Plan Text Itinerary (IEP) Upgrade
Amadeus Ancillary Services Upsell Teaser in Fare & Best Pricing

July 2016
Change in TST Indicator with manual update of tour code (FT) on public and private fares
PNR History - Received from element (RF) Enhanced on automatic queuing

June 2016
Process for EMD issuance for residual value (RSVR)
Refund Guidelines

May 2016
American Airlines Exempt Seat Booking Flow
SSR contact Information for Jet Airways (9W)

April 2016
Amadeus Ticket Changer Available for more Airlines
Turkish Airlines (TK) - New participating carrier in amadeus ticket Changer

March 2016
TST Enhancement – New Indicator for Baggage Allowance Update
Fare Rule Enhancement – Display of the Voluntary Changes Conditions (Category 31)

February 2016
EMD Error’s – Guide
PNR History Envelope Enhancement

January 2016
Light Ticketing - Admin fee management for Easy Jet (U2)
EMD Error's – Guide

December 2015
EMD Errors - Troubleshooting Guide
Waiver code entry in refund panel

Amadeus Ticket Changer (ATC) – JN Tax Update

Electronic Miscellaneous Documents (EMD)

October 2015

Electronic Miscellaneous Documents (EMD)
Ticketing Errors- Guide

September 2015

Air Asia India-Light Ticketing Flow

Amadeus Reservation Guidelines

August 2015

Amadeus Airline Ancillary Services: Book & Price from the Catalogue
Enhancement of Arrival Unknown (ARNK) segment handling at End of Transaction (EOT)

July 2015

Passenger IROP (Irregular Operations) Contact Information
Ticketing Errors- Guide

June 2015

EMD Interlining – Enhanced display of the Interline Agreement Table

Ticketing Errors

May 2015

Ticketing Errors- Guide

Ticketing Errors - Guide

April 2015

UETTR (Unused Electronic Ticket Track)

March 2015

Enhancement in Fare selection by selecting Other Controlling Carrier (OCC)

Useful Entries - Fares

February 2015

Shortcut Entries – AIR

Enhancement in SSR PNR elements by Passenger Association

January 2015

The United States Department of Transportation–Passenger Notification on Hazardous Materials

Guidelines for Handling Hotel Bookings on Amadeus

December 2014

Enhancement in TST (Cryptic) Display for Negotiated Fare

Enhancement to TST Display through a separator (-) between Tax amount and Tax code

November 2014

Amadeus PNR claim Functionality

APIS Information Addition Through ASP Graphical Mode!

September 2014

AirAsia India-Light Ticketing Flow!

The Amadeus Fare Guarantee Policy!

August 2014

Ticketing Guidelines!

Decommissioning of Governmental Tax details based on Tax code FQNTAX/XX (Tax code)!

EMD - Electronic Miscellaneous Document!

July 2014

Electronic Miscellaneous Document(EMD)–For Quick Reference!

PNR Handling Guidelines!

June 2014

Get more confident on EMD issuance!

Standalone Entry to Display Fare Rule Note (FRN)!

May 2014

PNR Handling Guidelines!

Standalone Entry to Display Fare Rule Note (FRN)!

April 2014

Fare Display (FQD) Enhancement with new Tour Code Option for Negotiated/Unifares Fares!

Contact Element Format for Air India!

March 2014

Check at issuance time to prevent Duplicate Documents!

Amadeus Ticket Changer Carriers Supporting Automatic Penalty Collection!

February 2014

Amadeus Sign in Security Restatement!

Void Transaction (TWX) replaced by the new cancellation Package (TRDC)!

January 2014

Amadeus LCC SMART!

Void Transaction (TWX) replaced by the new cancellation Package (TRDC )!

Void Transaction (TWX) replaced by the new cancellation Package (TRDC)- (For NP Market) !

December 2013

Ticketing Guidelines!

PNR Handling Guidelines!

November 2013

BirdRes Itinerary!

Amadeus Enhancement to the Itinerary document (IEP)!

October 2013

Amadeus E-Support Centre for Travel Agents!

Amadeus Sign in Security Restatement!

September 2013

Increase in the number of Remarks (RM) in a PNR!

YQ/YR Integration in Pricing Logic!

August 2013

Electronic Miscellaneous Document (EMD)!
Office profile field List of Authorized Ticketing Carriers(LAT)!

July 2013

Inclusion of Ticket Expiration Warning message & Carry-on Bags information in E-ticket Receipt (ITR)!
Amadeus Sign in Security Restatement!

June 2013

PNR Claim!
Amadeus booking push – queue 15!

May 2013

Amadeus Ticketless Access Enhancement!
Amadeus Ticketless Access!
Amadeus E-Support Centre for Travel Agents!

April 2013

ATC: Automated Reissue TST (TQR) History Display!
Amadeus E-Support Centre for Travel Agents!

March 2013

Amadeus announces issuance of Electronic Miscellaneous Document (EMD) by Travel Agents!
Amadeus Introduces new office profile field List of Authorized Ticketing Carriers (LAT)!

February 2013

Amadeus Sign in Security Restatement! Amadeus Hotel Plus Multisource!

January 2013

Tax Analytics- The Essential Tax Diagnostic Tool!
Amadeus Sign in Security Restatement!

December 2012

Amadeus System Enhancement Evolution in the Fare calculation!
Amadeus Ticketless Access!

November 2012

Amadeus E ticket ITR Enhancement - Disclosure of Additional Information About Carry On Baggage!
Amadeus Skilling – New Training Environment!

October 2012

Amadeus Ticket Changer Available For More Airlines!
Amadeus PNR Security!

September 2012

Disclosure of Baggage Allowance and Fees on the ITR
Amadeus CheckMy Trip: New! Dynamic Branding
Amadeus Seat Map Enhancement – Extra Leg Room Indicator in Interactive Seat Map

August 2012

OSI Contact Element In Airimp format for Air India
Amadeus E-Support Centre for Travel Agents

July 2012

Do You Pledge to Make Earth a Greener Place?
Introduction of processing fee by Jet Airways & Jetkonnect– oc tax!
Introduction of Transaction Fee by AIR INDIA – OC TAX!

June 2012

Optional Payment Charge (OPC) for 9W & S2!
Amadeus PNR – Extension in Number of SSR Elements!

May 2012

Enhancements to Seat Map Display Preferences!

May 2012

Amadeus Ticket Changer Now Available For More Airlines!

April 2012

Amadeus Ticket Changer Now Available For More Airlines!
Amadeus takes pleasure to present the new enhancement in TST history that is now aligned with air segments, thereby, improving its usability for our users!
March 2012
Marketing and operating carrier code display in e-ticket display (twd) & e-ticket receipt (itr)
Pricing Entries for Kingfisher Airlines"

February 2012

USDOT-Disclosure of Baggage Allowance and fees - ITR and Endorsement Enhancements"
Represent Amadeus e-support for Travel Agents

January 2012

Baggage Allowance Display Criteria IATA Resolution 722
Amadeus PNR History Explorer - EHP

December 2011

Credit Card number concealed all the way from PNR creation to the EOT and Ticket Issuance
PNR Handling Guidelines

November 2011

Amadeus PNR History – Detailed Information in 'Received From' Element
Airline Service Fee Solution - Optional Payment Charge (OPC) for LH Group of Airlines

October 2011

Refund Guidelines
Enhancement in Pre-Ticket ability Check New Appended Message

September 2011

Baggage Provision Selection Criteria - IATA Resolution 302!
Amadeus Ticket Changer Is Now Available On Air France / KLM / Delta Airlines!
Great News for Amadeus Subscribers!
Amadeus e-Support Centre for Travel Agents!

August 2011

Data Security through Password Protection!
FA Element – New Update Process for Revalidation!
PASSENGER CONTACT TO AIRLINES - OSI (other service) MESSAGE!
Amadeus Introduces Validating Carrier Automatic Selection (FV)!

July 2011

Addition of an Infant name post adult's ticketing!
Amadeus Sign in Security Update!

June 2011
Check My Trip New Enhancement Amadeus PNR Security

May 2011
Amadeus Fare Diagnostics

April 2011

Automated reissuance of Etihad tickets on Amadeus simple, fast, efficient
Booking Process Chauffeur Service by Emirates" Refund Guidelines

March 2011

Amadeus Fare Guarantee New Hotel Partial Points of Reference – Tokyo & Prague
Cancelled (HX) PNRs Handling"
Fare Guarantee on BA Tickets Issued in Amadeus System

February 2011

Fare Guarantee on BA Tickets Issued in Amadeus System
Air India – Indian Merger
TST Enhancement – New Number Allocation Process
Amadeus Back Office Enhancement Credit Card Concealment in Amadeus Interface Record (A.I.R)
Amadeus PNR Enhancement Credit Card Concealment in Remark Elements

January 2011

IMPORTANT DO'S & DON'TS

November 2010

Reissuance with ADC Domestic
Customer Profile - Credit Card Concealment
Nextgen CheckMyTrip Hotel Partial POR
Help at hand when link is down
Re-issuance With ADC
Re-issuance Without ADC

October 2010

Secure Flight Ticketing Inhibition
Past date informative pricing now goes back to two years"
Post Ticketing Guidelines

September 2010

Secure Flight Passenger Data
Pre Ticketing Guidelines
Insurance via Email

August 2010

Important Guidelines to all Amadeus Subscribers
Amadeus PNR History Enhancement
July 2010

Welcome to World of Amadeus Online Solutions

June 2010

Exit Row Seat Request

May 2010
Emirates Chauffeur-drive Service"

April 2010

Amadeus Hotels Enhancement - Search by Lowest Rates
PCI-DSS & Overall Password Proctection (Post Implementation)
PCI-DSS & Overall Password Proctection (Pre Implementation)
Airline Capping Update
Amadeus Sign in Security Mandate"
Tips For Better Security Management"

March 2010

Ticket Quota Update"
Amadeus Central System Enhancement - Same Day Refund"
February 2010
Amadeus Hotels Enhancement-Flexible Location Search"
LPO Entry Enhanced"
January 2010
PNR Reservation Modification Guidelines"
Customer Profiles-Address in Structured Format"

November 2009

Validating Carrier Check at Reissue"

October 2009
LP transaction to search passenger list"
Amadeus makes Indian Rail Content accessible through Amadeus Selling Platform"

August 2009

Launch of Kuala Lumpur Airport Ekspres KLIA"
Hotel Points of Reference"
TRDC Entry Reintroduced"
Past Date FQD"

July 2009

Amadeus Check My Trip"
Enhancement to Free Baggage Allowance"
Important Ticketing Gudelines"

May 2009

Installation Procedure for Advance Amadeus Professional (Open Office)"

March 2009

Newsflash_Pricing Enhanced
Newsflash_ES-T"

February 2009

XT Tax Removal"
FAQs-XT Tax Removal"

DECEMBER 2008

NACIL Compulsory Auto Ticketing & Auto Time Limits
New Customer Service News Flash Commission
Last Date for Ticketing"

NOVEMBER 2008

Installation Procedure Document for Advanced Amadeus Professional installation procedure Amadeus News Flash Products
Amadeus Service Fee Manager
Product & Solutions News
Zero Commission - OC Tax

JULY 2008

PNR Pricing Enhanced

JUNE 2008

I - Path
CC Refunds

MAY 2008

FAQ on 100% E-Ticketing
100% E-Ticketing

FEBRUARY 2008

Fare Diagnostics

JANUARY 2008
CATHAY PACIFIC now supports Direct access PNR View in Amadeus

DECEMBER 2007

Update of Fare Calculation for IT (Inclusive Tour) Fares Tickets

OCTOBER 2007

Credit Card Pass-through
Credit Card Pass-through Process

JULY 2007

BSP Guidelines
Important Do's and Dont's

MAY 2007

SSR Changes
Default E-ticketing

APRIL 2007

UETTR Update

FEBRUARY 2007

Important WebConfig Announcement

NOVEMBER 2007

FAQ on Domestic BSP e-tickets
Live Chat

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