THAI and Amadeus extend partnershipwith new full content agreement
Amadeus travel agency points of sale worldwide will benefit from guaranteed access to THAI and THAI Smile full range of fares, schedules and availability via the Amadeus system
New Delhi, India, 15 May, 2013: Amadeus, a leading technology partner for the global travel industry, and Thai Airways International (THAI), the flag carrier of Thailand, have signed a long-term, full content agreement that enables the airline to reach Amadeus' network of travel agencies across the world.
Amadeus users worldwide will now have guaranteed access to the entire range of fares, schedules and availability relating to more than 18 million seats sold annually by THAI and its new brand, THAI Smile. Under the new agreement, Amadeus users will have access to the same THAI content and under the same conditions as those offered through the airline's direct channels and any other distribution channels including content distributed through the airline's ticketing office, call centres and website.
"Amadeus has proven to be an outstanding partner to THAI over the past two decades, supporting us as we move towards becoming the leading airline in Asia and among the best worldwide. We are pleased to expand our partnership with Amadeus, ensuring that travel agents worldwide enjoy the highest level of access to our full range of content and services," said THAI Executive Vice President, Commercial, Mr Danuj Bunnag.
David Brett, President, Amadeus Asia Pacific, said, "This agreement reflects Amadeus' close working relationship with THAI which extends beyond today's agreement to e-commerce and also to its passenger service system where Altéais now a key component. We are absolutely committed to securing sustainable and long-term partnerships with leading airlines like THAI, to deliver the widest range of content to our global network of customers."
"The extended partnership between THAI and Amadeus will further grow our distribution channel in India and bring a new level of Confidence and Comfort within the travel fraternity besides going ahead in doing joint promotions to enhance our relationship," said Mr Korakot Chatasingha-General Manager-India Thai Airways International.
Rakesh Bansal, CEO, Amadeus India said, "We are delighted with the extension of the full content agreement, which reinforces our special relationship with Thai Airways.
Being an Altea Airline, Amadeus Travel Agents will continue to enjoy the benefit of features like Single Agent & Airline PNR which allows agents to view itinerary changes that a customer makes with the airline, Single Seat Map which guarantees same view as airline, Automatic Frequent Flyer Validation, Enriched Flight Information, Guaranteed Best possible availability resulting in faster confirmations and lots more."
THAI and Amadeus have enjoyed a long term partnership since 1990, when the airline became Amadeus' first Asian customer. Ever since, the airline has implemented different Amadeus solutions including Amadeus' revenue maximization solutions that have helped the airline maximise profitability.
Thai Airways International Public Company Limited (THAI), the designated national carrier of the Kingdom of Thailand, was founded in 1960. THAI currently operates an average of 941 flights weekly on domestic and international routes to 73 destinations in 35 countries spanning five continents, including Europe, Africa, Asia, Australia and North America. The key to THAI's success is its major award-winning in-flight and on-ground service, convenient schedules and on-time performance.
In 2012, THAI carried a total of 20.62 million passengers and operated a fleet of 95 aircraft. As of December 31, 2012 the company's total assets were 304,096 million Baht, with a paid-up capital of 2,182,771,917 shares at 10 Baht per share par value. The company is 51.03% owned by the Royal Thai Government through the Ministry of Finance. THAI has 25,412 employees.
THAI's philosophy is to provide full service to premium passengers while maintaining the highest standards of service to leisure travelers, who represent over 80% of the company's total passenger transportation revenue. THAI aims to be the "First Choice Carrier with Touches of Thai."
For more information, visit www.thaiairways.com
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Amadeus is a leading provider of advanced technology solutions for the global travel industry. Customer groups include travel providers (e.g. airlines, hotels, rail and ferry operators, etc.), travel sellers (travel agencies and websites), and travel buyers (corporations and travel management companies).
The Amadeus group employs around 10,000 people worldwide, across central sites in Madrid (corporate headquarters), Nice (development) and Erding (operations), as well as 73 local Amadeus Commercial Organisations globally.
The group operates a transaction-based business model. For the year ended December 31, 2012 the company reported revenues of €2,910.3million and EBITDA of €1,107.7 million.
Amadeus is listed on the Spanish Stock Exchange under the symbol "AMS.MC" and is a component of the IBEX 35 index.
To find out more about Amadeus please visit www.amadeus.com
Amadeus India Private Limited was established in 1994 and is ISO 9001:2008 certified. Amadeus India's head office is located in New Delhi, with a wide network of 40 branch offices providing support to travel agents across the Indian sub-continent. Amadeus India offers agents access to more than 95% of scheduled airline seats as well as hotel rooms, insurance packages, car hire and other travel services worldwide. Amadeus' distribution system is preferred by travel agents in 217 cities across India as well as in Bangladesh, Nepal and Colombo with over 42,000 terminal installations in more than 13,000 travel agencies.
To find out more about Amadeus please visit www.amadeus.com
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