• Makes the booking search and sale process easier & more efficient for the Travel Consultants (TC).
• Helps the TMC access a solution which can help them provide a higher level of customer service.

Fostering Superior Customer Service

Integrated content

• Access to GDS/LCC/consolidator content
• A NDC certified product
• Single view of published, corporate & negotiated (Retail) fares
• Ability to send recommendations to passengers within a matter of a few clicks
• Travel Consultants can access air, hotel & insurance content
• Links to Birdres rail (for IRCTC content) & bus (Red Bus)
• Automatic queue to 3rd party providers for ‘Duty of Care’
• Key accounting & invoicing details captured in remarks for Mid/BOS applications
• Facilitate pre & post ticketing checks for Quality Compliance, Corporate Mandatory Information & customized File Finishing
• Real time data & reports to analyze business activities & consultant productivity

Integration with GDS

• Integrated with multiple GDS
• Amadeus PNR automatically created for both GDS & LCC content with TST creation (fare is stored) matter of a few clicks

FOS helps the travel consultant save time & effort

• There is no need to visit individual airline websites
• GDS & LCC fares and availability is displayed on a single screen
• Retail, corporate & published fares can be seen at a glance
• Fare rules appear with no need to change screens

FOS helps optimize time spent on customer service

• No need to use scripts to send recommendations /flight quotations
• FOS allows the travel consultant to have peace of mind as mandatory PNR elements are auto inserted in the GDS PNR
• Information flows to back office seamlessly through Amadeus A.I.R.