5 ways travel sellers can stay ahead of changing traveler expectations

29 August 2023

Technological innovation driving the passenger experience revolution at global airports

Today we begin a series of blogs on the possible future of airports, examining changing technology…

Blog

24 August 2023

Catalysts for Change: 5 innovative ways hoteliers can adapt to today’s travelers

Amadeus is passionate about travel and we know our partners are too….

Blog

9 August 2023

Tech-driven industry and traveler trends are shaping the future of mobility

The rental car industry will thrive by using the Mobility as a Service (MaaS) ecosystem in the future…

Blog

14 July 2023

The potential of GPT models for the travel industry

It can be difficult to get a firm overview of what GPT (Generative Pre-trained Transformer) models might mean for the future…

Blog

28 June 2023

Amadeus supports opportunities for LGBTQIA+ community in India with opening of Pride Cafe

As we celebrate Pride this year, I take this opportunity to highlight a first-of-its-kind initiative…

Blog

17 May 2023

Accelerating NDC together – and what have DVDs got to do with it?

In the current whirl of discussion about NDC-sourced content, readiness and removal of content from different channels, it is important to take a step…

Blog

16 May 2023

Noida International Airport chooses Amadeus as strategic technology partner to co-create passenger experience

Noida International Airport (NIA) has signed an agreement with Amadeus for the provision of a world-class passenger…

Press release

12 May 2023

Road to robust travel recovery: APAC hotel occupancy rose above pre-pandemic levels in Q1 2023

Travel across the Asia Pacific region (APAC) is well on its way to recovery, with growing travel demand across all markets as the industry…

Blog

14 Mar 2023

Traveler Tribes 2033: New research methods bring future into sharper focus

As the pace of change continues to accelerate, understanding the world around us can pose new challenges…

Blog

09 Mar 2023

Five reasons airports should be insights-driven

Airports are a unique area of the travel industry, and arguably, one of the places where the traveler experience is most defined during the journey…

Blog

09 Mar 2023

Amadeus Travel4Impact Network expands across EMEA and launches in APAC

Social innovation network is run alongside IE University to support travel and tourism SMEs prosper and amplify their positive social and environmental impact…

Press release

08 Mar 2023

Embrace equity on International Women’s Day 2023

This is the first International Women’s Day since I have taken on the role of Senior Vice President of People & Culture here at Amadeus…

Blog

07 Mar 2023

Amadeus and Microsoft explore how to help travelers get the most out of every trip

New report reveals latest tools, solutions, and data applications to help travel sector better understand the traveler…

Press release

03 Mar 2023

Five areas of focus for delivering business travel 2.0

With changes in the way we work and the way we travel, both travel management companies (TMCs) and corporations are continuing…

Blog

24 Feb 2023

Broad choice and efficient booking management with Amadeus Air Content

We are very proud of the broad and diverse air content we have available in the Amadeus Travel Platform…

Infographic

21 Feb 2023

Sustainability moves up in the corporate travel agenda

Over the past few years, like all companies, Amadeus has been working both internally and externally, on the impact of its actions with regards to sustainability…

Blog

20 Feb 2023

Differentiation through airlines retail transformation

The airline industry is embracing a new era of opportunity driven by changing traveler behaviors and dynamic technology…

Blog

14 Feb 2023

Traveler Tribes 2033: Meet the Travel Tech-fluencers

In this, the last of our explorations of the four Traveler Tribes 2033, I would like to talk about the Travel Tech-fluencers…

Blog

13 Feb 2023

Traveler Tribes 2033: Meet the Memory Makers

Following in the footsteps of my colleagues here at Amadeus, who explored…

Blog

10 Feb 2023

Traveler Tribes 2033: Meet the Excited Experientialists

As we explore the findings from Traveler Tribes 2033, today I want to further investigate…

Blog

9 Feb 2023

Traveler Tribes 2033: Meet the Pioneering Pathfinders

There is nothing more interesting than understanding what makes travelers tick…

Blog

8 Feb 2023

Traveler Tribes 2033: Understanding changing expectations to build the journey of tomorrow

Expectations for what we thought we wanted from travel, and even our lives more broadly…

Blog

07 Feb 2023

Travel is changing: will you be an Excited Experientialist or a Travel Tech-fluencer in 2033?

Report commissioned by travel technology company Amadeus and administered…

Press release

07 Feb 2023

Traveler Tribes 2033 infographics

See the key global and local data points from Traveler Tribes 2033….

Infographic

07 Feb 2023

Traveler Tribes 2033 report

Every traveler is different, each trip is unique, no experiences are the same…

Research report

22 Dec 2022

Three ways we’re supporting our airport and airline customers to succeed

The key to any successful organization is innovation. This means adopting a forward-thinking mindset with a willingness to evolve existing practices…

Blog

22 Dec 2022

Discover how SMEs participating in the Travel4Impact network contribute to developing sustainable destinations

Earlier this year Amadeus executives shared their expertise with the Global Future Council on Sustainable Tourism (GFCST)…

Blog

20 Dec 2022

How Amadeus will surf the tides of change in 2023

At Amadeus, we approach our business and technology a lot like surfers looking for the next wave: whether it’s sunny or stormy, our eyes are always fixed on the horizon…

Blog

05 Dec 2022

Amadeus Digital Accessibility Forum returns to advance inclusive travel technology

Amadeus is happy to announce the successful return of the Digital Accessibility Forum. A flagship event in the Amadeus inclusion agenda…

Blog

05 Dec 2022

How Amadeus people are giving back through volunteering in local communities around the world

Today is International Volunteer Day, and we want to join the United Nations in celebrating the millions of people around the world…

Blog

01 Dec 2022

New possibilities for digital travel players

A month ago, we hosted over 100 senior representatives from some of our online travel agencies (OTAs) customers in the EMEA region, as well as key partners we work with, and Amadeus leaders…

Blog

29 Nov 2022

Fully connected digital mobility services will boost growth of European intercity traffic by 50% and reduce CO

A new study from Kearney, commissioned by Amadeus, estimates multimodality could add 500 million travelers and 30 bilion euros in additional revenue…

Research report

29 Nov 2022

A new employee experience: Making T&E fit for the new digital workplace

Employee experience, end-to-end integration and virtual payments take center stage….

Research study

22 Nov 2022

Amadeus Travel Trends 2023

The Amadeus 2023 Travel Trends identify five new developments which the company believes will play a part in shaping travel over the coming year…

Video

21 Nov 2022

Does end-to-end spend management in business travel add up?

Are you a traveler who’s fed up with completing expense reports when you travel? Or perhaps a highly skilled finance professional that spends time accounting and auditing employee expense…

Blog

18 Nov 2022

Working with the World Economic Forum to build sustainable destinations

Over the past two years, the World Economic Forum’s (WEF) Global Future Council on Sustainable Tourism, which includes Amadeus executive membership, has worked on how we can build more sustainable destinations…

Blog

18 Nov 2022

Are you a titan or a trailblazer? How OTAs can use new tech to transcend in travel

After more than two years of extraordinary economic and travel challenges, the Phocuswright Conference proved that the industry is roaring back with a focus on innovation…

Blog

16 Nov 2022

Amadeus Custom Search offers powerful new capabilities to digital travel players

Earlier this year, my colleague Sébastien Gibergues explored how scalable and efficient search capabilities were a vital component of the returning aviation sector…

Blog

08 Nov 2022

What every 80s child imagined the future would be like…or not

When I pictured the future as a child, I thought of the flying cars in the Jetsons – or Michael J Fox’s amazing hoverboard in Back to the Future…

Blog

07 Nov 2022

Learning and renewing our strategy through the Travel4Impact network

Nani Angulo is Director of Sales & Marketing of Green Pepper Travel, a Spanish travel agency, that participated along with other SMEs in the first edition…

Blog

07 Nov 2022

Amadeus Travel Trends 2023: Exploring the metaverse, new biometric possibilities, working from anywhere and traveling light are set to transform the industry next year

Talk of the tech revolution in travel is no longer hypothetical. Over the next 12 months and beyond…

Press release

03 Nov 2022

Transforming the travel spend management process

The way that people pay for business travel and claim their expenses back, is back to front. The industry has talked for a long time…

Blog

19 Oct 2022

It’s better to be roughly right than precisely wrong

Scenario planning, as our previous posts have shown, is a major focus of the Amadeus Corporate Strategy team. Here, Nick Turner from Stratforma concludes the series of posts with a reminder of how a theoretical…

Blog

18 Oct 2022

Connecting the dots and delivering on multimodality

Picture, for a moment, being able to buy a single ticket that gets you from your home to your destination. From your front door to the train station, from the train to the airport…

Blog

17 Oct 2022

Evolving our Flight Search technology to meet the needs of travel renewal

In November last year, as the travel industry was battling a wave of airline route closures, we argued scalable and efficient search capabilities were one solution…

Blog

11 Oct 2022

Planning a fall getaway? Top travel apps can make your trip a breeze

Whether you’re a planner or more of a “go-with-the-flow” type, travel apps can help ensure smooth sailing for any trip. For both leisure and business…

Blog

10 Oct 2022

Future proofing for a renewed world of travel

Along with our partners at Stratforma, Amadeus has been engaged in a scenario planning initiative in recent months, designed to assess how a changing world could impact global travel…

Blog

04 Oct 2022

Preparing for the future: Traveling in the world of tomorrow

Seeing what is just around the corner can be difficult right now, especially as we face uncertainty around inflation and geopolitical issues…

Blog

28 Sep 2022

Global hotel occupancy exceeds pre-pandemic levels in July and August with a strong Q4 forecasted

For the summer of 2022, global hotel occupancy hit an average of nearly 70%, which is an increase of around 5% over the summer of 2019…

Blog

28 Sep 2022

Opening a new chapter for the airline industry

We are now at a pivotal moment where airlines are entering a new era of opportunity, a dynamic technology-driven transformation based around partnerships, ecosystems and platform…

Blog

27 Sep 2022

Modernizing business travel will yield tens of billions in economic value, finds Amadeus commissioned study

Business travel is a top indirect spend area for many companies and could be challenging to manage efficiently without the right digital tools…

Press release

13 Sep 2022

Lufthansa Group and Amadeus extend partnership to include distribution of NDC-sourced content

Lufthansa Group and Amadeus are expanding their partnership to further modernize travel distribution and retailing. As of Q4 2022, Lufthansa Group airlines NDC-sourced…

Press release

18 Aug 2022

Automation, NDC and the road ahead for business travel

In its 53rd year, the Global Business Travel Association (GBTA) Convention brought together the best across the industry to reconnect, reimagine and recreate the future of travel…

Blog

3 August 2022

Riya Travel Group, one of the largest retail

Riya Travel Group, one of the largest retail travel agencies in India, took the pandemic as an opportunity to upgrade its technology to better service travelers…

Video

19 Jul 2022

Four benefits an NDC Offer Repository will bring to digital travel retailers

As we unveil plans for an NDC Offer Repository, let’s recap how we arrived where we are today. EDIFACT and ATPCO standards have served the airline industry well over the years – and still do…

Blog

13 Jul 2022

Amadeus joins the Green Software Foundation to develop green coding practices

Did you know that data centers around the world account for 1% of global electricity demand? That’s why today, Amadeus became the first travel company to join the Green Software Foundation (GSF)…

Blog

12 Jul 2022

Difficulty making payment undermines the hotel experience, finds new Amadeus study

40% of travelers report challenges paying at hotels, with a third unable to use their preferred payment method.

Press release

12 Jul 2022

Opening the door to guest-centric payments: The opportunity for hospitality

This report highlights the work undertaken by Amadeus and behavioral science experts to understand how guests feel about payments in hospitality…

Research report

8 July 2022

How we increased focus on sales and service by 40% – without hiring

Our business is all about improving the overall traveler experience to build long-term growth….

Blog

7 July 2022

How organizations can improve the experience for business travelers with NDC

A more seamless, integrated and customized experience is the top priority for travelers…

Blog

6 July 2022

Why now is the time to promote an inclusive and sustainable travel industry

One of the defining characteristics of the last few years has been volatility, and the lessons learned during this period…

Blog

5 July 2022

Sustainable business travel infographic in 2022 and beyond

As we know, sustainability continues to climb the agenda for travel buyers across the globe…

Infographic

5 July 2022

Introducing the NDC Offer Repository – A solution to the NDC scalability challenge

Changing the rules of the game is only part of the solution. There needs to be a change in where and how the game takes…

Blog

5 July 2022

Scaling NDC for the digital travel players – The NDC Offer Repository

Amadeus has always worked closely with industry organisations on projects which we believe are of benefit to the wider community…

Whitepaper

4 July 2022

Tata Group takes major step in transforming Air India by selecting Amadeus technology

Tata Group has taken a major step towards transforming Air India’s customer experience and operational…

Press release

30 Jun 2022

The Big Rethink–2022 Travel Trends

In this episode of the Amadeus Travel Tech Talk, we take a look at the state of travel…

Podcast

28 Jun 2022

Preparing for the future, today

We can never know what tomorrow will look like, scenario planning offers a chance to explore the possibilities….

Blog

27 Jun 2022

Sustainable business travel in 2022 & beyond

Opportunities for improving travel procurement to meet sustainability objectives…

White paper

20 Jun 2022

Tackling the chargeback challenge in travel payments

The impact of COVID-19 continues to be felt by the travel industry; however, we are now seeing positive indications from data that we are on a path…

Blog

17 Jun 2022

Amadeus keeps international travel moving by partnering with six COVID-19 testing providers

Summer is just on the horizon and two years into the pandemic, people all over the world are itching to travel…

Blog

16 Jun 2022

Global hotel occupancy surpasses 2019 levels for the first time since the pandemic started

Global hotel occupancy levels for April and May 2022 have exceeded pre-pandemic levels. Amadeus’ unique forward-looking data shows global hotel bookings in June, July, and August 2022…

Press release

15 Jun 2022

Why travel agency mid- and back-office systems are key to mass adoption of NDC

If you’ve booked a flight lately through your usual travel agency, you might have noticed new flight offers and services were being offered…

Blog

14 Jun 2022

Renewing business travel: meeting travelers’ new expectations

Business travel is back and recovering quickly (finally), but it’s not quite as we knew it before the COVID-19 pandemic struck early 2020…

Blog

01 Jun 2022

Green is the New Blue: working toward more sustainable communities

A thriving community isn’t just environmentally sustainable, it’s socially sustainable too. Ever since our Green is the New Blue movement was born in 2019, we’ve been focused on efforts that make the world a healthier…

Blog

31 May 2022

Reasons to be cheerful: Air travel search data reveals that the renewal of travel is underway

Amadeus data is among the most comprehensive in the industry and its dedicated team of data ninjas are never not crunching the numbers. They’ve looked at the first four months of 2022 and the signs are positive…

Blog

30 May 2022

Amadeus Travel Pulse: Global air travel search nears pre-pandemic levels with surges across the world

Amadeus Travel Pulse, the most complete suite of air travel search data 1 in the travel industry, reveals that for the first four months of 2022, search volumes around the globe have been increasing, almost reaching 2019 levels….

Press release

26 May 2022

The building blocks for a new, resilient world of travel

As pandemic restrictions begin to be lifted around the world, it is important to consider how we put in place the building blocks for a new world of travel. We must begin…

Blog

12 May 2022

Ecosystem2Traveler: How to develop a transversal approach to put travelers needs’ front and center

When faced with a major crisis where travelers’ needs are rapidly evolving, such as COVID-19, any industry needs to collaborate to quickly deliver relevant innovations…

Blog

11 May 2022

What’s on leisure travelers’ minds for 2022? Five trends from our data

As countries around the world progressively open borders and ease restrictions, some for the first time since the pandemic began…

Blog

10 May 2022

When we travel matters: navigating hybrid work and corporate travel

The corporate travel landscape is evolving as hybrid and remote work policies gather steam in the United States and across the globe…

Blog

20 Apr 2022

NDC and corporations: demystifying six common myths

Last year marked a significant milestone in the industry’s New Distribution Capability (NDC) journey…

Blog

12 Apr 2022

Three innovative ways that technology is accelerating NDC adoption for the travel industry

For years now, the travel industry has been talking about how NDC would transform digital retailing, but what does…

Blog

8 Apr 2022

The new reality of business travel connections

Remote working, hybrid connections, digital nomads, sustainability…

Blog

14 Mar 2022

Top NDC questions for your Online Booking Tool (OBT) provider

In the last 24 months, despite the pandemic, momentum around New Distribution Capability (NDC) hasn’t stalled. In fact, the greater…

White paper

18 Feb 2022

How corporations are adapting to the new world of travel

The spread of the Omicron variant over the past few months might have slowed down recovery, but it has not taken away travelers hunger…

Blog

17 Feb 2022

Rebuilding Business Travel: Managed travel, health and safety, and technology key to Asia Pacific recovery

The travel industry has proven a tough nut to crack. Resilience has made it strong over the years and enabled it to bounce back every time…

Blog

23 Dec 2021

2021 Quarterly Update on NDC

Amadeus’ head of NDC [X], Mark Ridley, recaps key milestones of our NDC journey each quarter

Video

22 Dec 2021

Pearls of wisdom: How LCCI has made it 30 years in the travel industry

In business as in life, long-term relationships are to be cherished. They can only succeed when both parties’ goals and values are aligned, where both are prepared to put the time in, to find out where the true common…

Blog

21 Dec 2021

Wishing you all the very best this holiday season

It’s the most intimate time of the year once again – time to reflect on our achievements and look forward to the year ahead with hope. It’s also when we spend precious moments with our loved ones.

Blog

21 Dec 2021

Transition to NDC won’t happen overnight; but through continuous increments

Any change is an ongoing process, especially if it involves a new mindset and new ways of working, and the same is true for NDC. It’s been eight years since IATA published its Future of Airline Distribution whitepaper outlining…

Blog

20 Dec 2021

Fostering collaboration to bring better travel retailing to life

Future-proofing digital travel retailing has always been a major priority for Amadeus and the industry. For years we’ve been committed to the standardization of NDC and the move to ONE Order for airlines – two initiatives that can increase revenues

Blog

17 Dec 2021

B2B payment trends shaping travel company strategies in 2022 and beyond

The way travel companies pay-out to suppliers is gradually evolving as companies realize that payments is more than just an administrative function. Increasingly our customers view the way they pay as a strategic opportunity to build loyalty, open up new revenue opportunities and boost overall efficiency.

Blog

16 Dec 2021

Business travel compliance & policy for remote workers

According to the PwC Hopes and Fears 2021 report, which collects the opinion of 32,500 employees, 72% of respondents who have worked remotely in the pandemic prefer a hybrid form of work, which combines face-to-face and virtual.

White paper

15 Dec 2021

Amadeus named Most Admired Technology Company for third consecutive year at The Beat Readers’ Choice Awards

As 2021 comes to an end, we reflect on the hope that travel is turning a corner and we also look forward to the next phase of recovery.

Blog

15 Dec 2021

Traveler ID: How contactless technology has already simplified the journeys of 3 million travelers

Passengers want their travel experience to be as safe and convenient as possible. And when it comes to the airport, they expect their journey to be smooth and with minimal queuing time.

Blog

13 Dec 2021

How TMCs are strategizing their way out of the pandemic’s biggest challenges

It’s been almost two years since the start of COVID-19. Throughout the pandemic, business travel has been a hotly discussed and debated topic, with varying opinions on recovery depending on who you speak to. Having said that, there seems to be a consensus that business travel will return, however it may well look different than before.

Blog

10 Dec 2021

The payment trends shaping travel merchant strategies in 2022

This year has started to see the travel industry continue to cautiously rebuild, as some countries open borders and others normalize their approach to safe travel measures.

Blog

09 Dec 2021

The corporate travel ecosystem 4.0

Over the past 18 months, the global business travel sector came to a literal standstill. However, the industry has rapidly adapted in the second year of the ongoing pandemic getting ready for travelers to get back on the road.

Blog

07 Dec 2021

What should airlines charge for a foreign exchange conversion?

Searching and shopping for travel can be complex. Which dates? Which provider? Which fare? Where to book? These are just some of choices travelers need to make.

Blog

03 Dec 2021

Digital accessibility benefits everyone

The other day, noticing that I was struggling with my phone, a colleague kindly reminded me that I may need to increase my font size, and that once we hit 40 years old, it is pretty normal to request larger texts (or longer arms).

Blog

01 Dec 2021

Safe Travel was just the start: IBM and Amadeus partner to rebuild travel

In today’s environment where evolving travel requirements are giving rise to new customer expectations and demands, we believe that strong industry connections and partnerships will give us the necessary agility to build back travel better.

Blog

30 Nov 2021

3 ways hotels can serve the “new” business traveler

Business has been a noticeable and sorely missed reason for travel since the onset of the pandemic. Leisure has largely driven industry recovery in 2021, but that could soon shift, as 50% of people in a new Amadeus survey say they planned for business requiring a flight this year.

Blog

29 Nov 2021

The Big Rethink – Discussing the future of the travel industry with Expedia

In this podcast, we discuss the current state of the travel industry, what Amadeus and Expedia have learnt from recent traveler surveys, long-term impacts from COVID-19…

Podcast

26 Nov 2021

Airline route closures has made international travel harder, but technology can help

If you’re one of the 77% of travelers who want to travel in the next year, you might have noticed something when you were searching for flights: it’s harder to get to where you want to go. During the pandemic, airlines reduced routes significantly to adapt to declining demand, and many have yet to reopen.

Blog

17 Nov 2021

Infographic: 2022 Travel Trends

Pent-up wanderlust, streaming inspiration and technology are all driving future travel trends. Our annual Travel Trends are here. Identified from the expertise…

Infographic

17 Nov 2021

Rebuild Travel Survey Infographics

See the key global and local data points from the Rebuild Travel Survey.

Infographic

17 Nov 2021

2021 Quarterly Update on NDC

Amadeus’ head of NDC [X], Mark Ridley, recaps key milestones of our NDC journey each quarter

Video

16 Nov 2021

MCP: The hidden opportunity in multi-currency pricing

This report explores why flight buyers want airlines to offer multi-currency pricing, and how FX can boost user experience and sales.

Research report

26 Oct 2021

Case study: Innovative airline revenue management forecasting gives SAS 30% enhanced accuracy

SAS is now benefitting from increased revenue management accuracy when creating forecast models. Fluctuating travel demand has meant airlines can no longer rely so heavily on historical data.

Case study

22 Oct 2021

Rebuild Travel survey reports

Read insights from over 9000 travelers surveyed in France, Germany, India, Russia, Singapore, Spain, UAE, US and UK.

Research report

08 Oct 2021

Future-proofing the move to order management for airlines

A next-generation order management system built specifically for airlines will support the progress already made on digital and retailing transformation and allow airlines to future-proof their business.

White paper

04 Oct 2021

Towards a frictionless future for travel payments

How payment innovation and best practice by travel providers can improve the traveler experience from beginning to end.

Research report

15 Sep 2021

The Big Rethink – The impact of the pandemic on investment in startups

This podcast explores whether the pandemic has fundamentally changed the way venture funds look at investment opportunities in startups operating in the travel industry.

Podcast

13 Sep 2021

NDC 2021 and the path to industrialization

NDC offers an opportunity for the travel industry to catch up with other digital retailers and to rebuild travel according to the changing needs of all players.

White paper

19 Aug 2021

The Big Rethink – Exploring India’s airports of the future

This podcast explores the changes airports have made and are looking to address from this pandemic with a view to delivering for passengers now and in the future, particularly in India. The ‘new normal’ means safer, more bio-secure travel, and airports are on the front line of this transformation.

Podcast

29 Jul 2021

The Big Rethink – The Four Travel Trends Business and Leisure Agencies Can Tap into on the Road to Recovery | Amadeus

This podcast explores four trends we’re seeing across the industry and how travel agencies – whether business or leisure focused – can use these on the road to recovery.

Podcast

26 Jul 2021

A conversation with CWT: The benefits of NDC and the key role it has to play in business travel recovery

Amadeus’ Paul De Villiers and CWT’s Erik Magnusson sat down to discuss NDC and how it has a key role to play in the…

Video

26 Jul 2021

A conversation with CWT: The benefits of NDC and the key role it has to play in business travel recovery

Following CWT announcing its first American Airlines production NDC booking via Amadeus cytric Travel & Expense earlier this year, Paul de Villiers (Senior Vice President, Global Accounts, Business Travel) caught up with Erik Magnusson (Vice President of Product Management, Mobility & Payments, CWT) to discuss NDC under the lens of business travel.

Video

22 Jul 2021

2021 Quarterly Update on NDC

Amadeus’ head of NDC [X], Mark Ridley, recaps key milestones of our NDC journey each quarter

Video

22 Jul 2021

2021 Quarterly Update on NDC

In this video series, Mark Ridley, Head of Airline Distribution Solutions and NDC [X] program at Amadeus, recaps the key milestones of Amadeus’ NDC journey every quarter in 2021.

Video

15 Jul 2021

Return to travel: A travel manager’s toolkit for getting employees back on the road

At Amadeus, our global travel management team is busy, like you, preparing all that’s needed to get employees back to travel as country borders reopen and vaccine programs continue being rolled out.

White paper

12 Jul 2021

VAT Reclaim on Travel Expenses: why should you care?

According to the OECD, global companies lose an average of 10 billion of cash every year due to missed or incorrect VAT reclaim on their travel expenses. In addition, manual and inefficient VAT recovery processes generate high internal costs and create risks of non-compliance.

White paper

01 Jun 2021

Video: 4 trends sparking new life into travel

Here are four trends we see shaping travel

Video

29 Jun 2021

Pay when you fly: Supporting travel’s recovery with flexible payment options

As restrictions lift the industry needs to instill confidence that it is both safe and convenient to travel.

Research report

17 Jun 2021

9 questions airport leaders should consider when getting started with biometrics

Discover our brief guide which covers 9 questions we recommend airport leaders consider as they begin the biometric journey.

Research report

28 Jun 2021

Travel to Tomorrow

Travel to Tomorrow explores the impact of COVID 19 on our travel experience now and in the future. This four-part series takes you on a journey, from preparing for a trip to arriving at destination, to deciding where to go next.

Podcast

18 Jun 2021

The Big Rethink – How NDC is a game changer for travel

This podcast explores the benefits of IATA’s NDC for airlines and the wider industry together with British Airways, following Amadeus’ expanded partnership with IAG, British Airways’ parent company, to distribute the airline group’s NDC offering.

Podcast

15 Jun 2021

G.M. Tour & Travel strengthens NDC content through partnership with Amadeus to accelerate retailing

G.M. Tour & Travel, the largest retail travel agency in Thailand has partnered with Amadeus to deliver…

Video

01 Jun 2021

Infographic: 4 trends sparking new life into travel

From bubble resorts and travel corridors to the rise of workcations and a new breed of sustainably conscious consumers, the current map is almost unrecognizable from that of 2019 and 2020.

Infographic

01 Jun 2021

Video: 4 trends sparking new life into travel

As we look to rebuild travel, here are four trends we see shaping travel this upcoming holiday season from June to August – whether that be summer in the northern hemisphere or winter in the southern.

Video

24 May 2021

Guide for NDC adoption

The success of NDC will be measured by the level of sustainable adoption across the entire travel distribution value chain. At this time, addressing the lack of standardization is a top priority for our travel sellers and airlines partners.

White paper

20 May 2021

Accelerating the virtual road to recovery: How payments innovation helps travel businesses bounce back

This report shines a spotlight on research undertaken by Amadeus to understand what’s really going on within the complex travel supply chain; current B2B payment challenges, and how COVID-19 has impacted attitudes towards payment methods such as virtual cards.

Research report

20 May 2021

A conversation with American Airlines: The NDC Journey

With the renewal of our content distribution agreement with American Airlines, Amadeus will continue to offer the airline’s flights and services, as well as new NDC-enabled content through the Amadeus Travel Platform.

Video

20 May 2021

2021 Quarterly Update on NDC

Recently I had a chat with Anthony Rader, Director, Distribution Strategy at American Airlines, to talk about our…

Video

14 May 2021

Amadeus on Air podcast – The Loyalty (r)Evolution

Airline loyalty has changed dramatically since the first frequent flyer program launched 40 years ago. Today, successful loyalty strategies are boosting airline profitability, increasing customer value, and driving engagement with retail partners.

Podcast

04 May 2021

Luis Maroto and Satya Nadella talk Amadeus-Microsoft strategic partnership

Following the recent Amadeus and Microsoft partnership announcement our President & CEO, Luis Maroto, caught up…

Video

04 May 2021

Luis Maroto and Satya Nadella talk Amadeus-Microsoft strategic partnership

Shortly after signing and announcing our strategic partnership, Luis Maroto, President and CEO, Amadeus caught up with Satya Nadella, CEO Microsoft.

Video

28 Apr 2021

Safer, Easier and Better. Rebuilding business travel with modern payment and expense

Why digital payment and expense can be a game changer for business travelers

Research report

13 Apr 2021

Rebuilding travel together

Why greater collaboration is key to delivering the stress-free traveler experiences that can unlock recovery and growth.

Research report

06 Apr 2021

Rebuild Travel Digital Health Survey Reports

Read insights from over 9000 travelers surveyed in France, Germany, India, Russia, Singapore, Spain, UAE, US and UK.

Research report

06 Apr 2021

Rebuild Travel Digital Health Survey Infographics

See the key global and local data points from the Rebuild Travel Digital Health Survey.

Infographic

01 Apr 2021

2021 Quarterly Update on NDC

Amadeus’ head of NDC [X], Mark Ridley, recaps key milestones of our NDC journey each quarter

Video

25 Mar 2021

Achieving flexible sales through merchandising recovery guide

As travel restrictions are gradually lifted, we see a recovery in passenger numbers, albeit with a high degree of uncertainty. Today, airlines need to determine how they can best maximize their revenue with those passengers that are flying at this stage. This recovery guide focuses on merchandising, which can be a significant airline revenue source.

White paper

03 Mar 2021

Partnership for the future of business travel and beyond

During these unprecedented times, having a reliable partner is key. That’s why we’re excited to partner with UK’s Business Travel Association (BTA), so together, we can give you even more meaningful observations and data to keep the travel world moving forward.

White paper

19 Feb 2021

Insights for the new world of travel: Building a sustainable recovery

Building a sustainable recovery

Research report

03 Feb 2021

Rethinking Travel with Kudos

COVID-19 brought travel to a near halt, disrupting the journeys of millions.

Video

22 Jan 2021

Frictionless Travel Payments Study

From complexity to competitive advantage: how to avoid friction points to deliver a compelling checkout experience to your customers in 2021 and beyond.

Research report

The Future of Corporate Travel

To discover what is driving change for corporations, Amadeus has looked at the top five trends currently impacting the corporate travel industry

Infographics

Amadeus One Inventory

Amadeus One Inventory helps leisure package sellers transform their business and reach high levels of performance making your business more efficient, scalable and future-proof.

Infographics

The Future of Business Travel in Asia Pacific

Infographics

21 Sep 2020

Rebuilding a profitable network recovery guide

As airlines plan for recovery and start flying again, we have worked on collecting and making available our expertise, through a series of four recovery guides to support our airline customers with strategic insights to navigate through these changing times. This first recovery guide focuses on how to rebuild a profitable network, looking at both revenue optimization and network planning.

White paper

18 Feb 2020

Airports in the cloud: dispelling the myths and charting the progress

The purpose of this paper is to dispel a number of myths relating to cloud computing that exist in the airport industry.

Research report

17 Jan 2020

The Future of Airports

Airports are the backbone of the travel industry. They are a gateway to the world, handling millions of passengers around the globe each day. But airports, are not immune to disruption.

White paper

24 Jun 2019

The future of Retail Travel in Asia Pacific

Time is now for retail travel agencies to embark on a journey of transformation and redefine that customer experience.

Research report

22 Apr 2018

Uniglobe Travel: True Stories of Transformation

Imagine what the best travel app in the world could look like? Mobile has changed the way we travel for the better. It’s not too late to stake your claim and make a name for yourself in this channel. But that means choosing the right app for your business.

Case study

29 Jun 2017

Turning network complexity into revenue opportunity with Amadeus Altéa Network Revenue Management

SAS are considered an industry leader in terms of revenue management practices, but there is always room to improve…

Case study

09 Aug 2016

Tracking bags like parcels at airports

Amadeus BRS is one step ahead in tracking bags with a common industry approach to collecting, storing and sharing baggage information for airports, airlines and ground handlers.

Case study