Amadeus Offers

An innovative solution that helps you manage and store pre-booking travel options in a single location, enabling you to quickly respond via email to customer requests for proposals.

Amadeus Offers is an innovative cross-channel solution that centralizes your pre-booking activities by storing travel data in a single location, with the possibility of exchanging trip proposal details with travelers via e-mail or other Amadeus applications.

Important Features

  • Propose offers for flights, hotel and car rental to your travelers and confirm them quickly into bookings, including for low-cost carriers.
  • Extended Offers allow you to create quotes for externally sourced content that can be included in the Offer Notice or a proposal, and that can also be confirmed into a booking.
  • The Offer Notice is a customizable, pre-formatted e-mail that includes flight/hotel/car rental details, pricing and a summary of fare conditions. Send documents in either HTML or PDF format and include attachments via a link. The content can be automatically translated into one of 31 languages.
  • Package a number of offers together, including Extended Offers, into a proposal that can be sent to a traveler with a single price.
  • Access Amadeus Offers with all versions of Amadeus Selling Platform Connect and Amadeus Selling Platform command page, as well as through Amadeus e-Travel Management, Amadeus e-Power Consolidator and Web Services. Offers containing air content can also be displayed in CheckMyTrip by Amadeus to provide extended cross-channel consistency.

Increase productivity and revenues

  • Save time and money with an optimized demand management process, replacing time-consuming workarounds
  • Increase sales by proposing additional services based on stored trip proposals
  • Consolidate bookings (guaranteed) and offers (not guaranteed) for greater flexibility and improved efficiency

Enhance customer satisfaction and retention

  • Reinforce your brand and extend your potential market using the Offer Notice, with customizable fields and automated content translation into 31 languages
  • Demonstrate the value you deliver, detailing realized and missed savings using Amadeus Offers
  • Prove your contractual obligations to propose several alternatives for a trip and accountability for corporate travelers

Optimize operations management

  • Tailor products to your customer’s needs by understanding what offers were turned in to confirmed bookings
  • Eliminate duplicate PNRs and fictitious bookings to reduce PNR cancellations and the risk of debit memos
  • Enhance your commercial relationship and negotiating power with providers using business intelligence from proposed and confirmed offers.
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