Amadeus PNR Claim

Amadeus PNR Claim allows an Amadeus subscriber to take control of a PNR that was originally booked in another Airline reservation system for the purpose of ticket fulfilment or further PNR servicing.

Amadeus PNR Claim allows an Amadeus subscriber to take control of a PNR that was originally booked in another Airline reservation system for the purpose of ticket fulfilment or further PNR servicing. Amadeus has the maximum number of airlines subscribing to PNR Claim.

Benefits

  • Responsibility of PNR follow-up is directly handled by the travel agents
  • Improved customer service for passengers, as original reservation is available to travel agent for further PNR servicing
  • Agents take control of the PNR for the purpose of ticket fulfillment
  • Any subsequent messages from the Airlines will be updated in the Amadeus PNR.
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