Amadeus Travel Alerts Notifier (ATAN) is a solution that generates automatic & real time alerts when there are specific changes in the Amadeus PNR.

An easy to use cross-channel solution which processes information from OAG Dynamic Flight Status, OAG Schedules, Amadeus Altea Schedules to notify & alert the travelers in real time about flight time changes. There are 17 triggers to choose from including alerts on gate change, terminal change, baggage claim, flight delays etc. Travelers can get notified the moment a ticket is issued or when waitlist is cleared.

Benefits

• Automate your customer support activity and increase agent productivity
• Save valuable time as no manual action is needed to trigger notifications
• Real-time notifications help to reduce call center and helpdesk queries
• Proactive notifications in event of flight disruptions
• Increase the brand awareness of your agency by customizing your messages
• Provide a personalized service in your customers’ preferred language
• Seamless integration
• Easy Implementation
• Quick deployment with minimal training needed
• Available to integrate with any Amadeus front-office solution
• Message status tracking within the booking history simplifies follow-up